Correct Pay Customer Service Number (2024)

FAQs

Correct Pay Customer Service Number? ›

All questions or comments not related to money transmission should be addressed by contacting Correct Pay directly at: (855) 836-3364.

If you have a complaint or would like to request a refund, first contact the Correct Solutions Call Center by phone, 1-877-618-3516 (toll free), or by email, contact@csgpay.com.

For answers to questions or to register a complaint, contact the Customer Service Department of VendEngine by calling toll free 1-855-836-3364.

CorrectPay allows users to make commissary, phone, bonding, and monitoring deposits instantly for incarcerated loved ones. Users can deposit funds in less than 30 seconds from anywhere in the world. Users can also schedule and join video visitations and send gifts to incarcerated loved ones from within the app.

If you have trouble, call myPay at 888-332-7411 to speak to a Customer Service Representative. How do I change my mailing address? The simplest and quickest solution for changing your mailing address is through myPay , our online account management system.

You can do it all with the PayByPhone app - and you don't even have to get out of your car. Don't have a smartphone? Call the IVR number at 0800 546 0610 or you can also pay for your parking in cash at one of any of 28,000 PayPoint stores across the country.

Money Transmitter Licenses & Disclosures

All questions or comments not related to money transmission should be addressed by contacting Correct Pay directly at: (855) 836-3364.

In 2011, VendEngine started as a simple concept — digitizing financial transactions for law enforcement, jails and prisons while providing easy, safe, and secure methods to transmit money between family members and inmates.

The switch from JPay to CorrectPay for deposits for loved ones who are incarcerated in state prisons in Florida will not begin until May 1st.

GTL's GettingOut mobile app is rooted in the power of relationships. It provides simple and reliable communication between inmates and their family and friends -- allowing them to stay connected, even on the go!

How much money can a federal inmate have in their account? ›

The first are deposit accounts, in which the nation's nearly 140,000 federal inmates can keep an unlimited amount of money. These accounts are not subject to many of the regulations and scrutiny of regular bank accounts, because the agency does not consider itself a bank.

Submission forms completed before January 25, 2023, must be delivered to CSG by February 10, 2023, to qualify for the previous Express, WalkThrough and Unlimited WalkThrough pricing. For questions about CSG's return shipping updates, please contact CSG Customer Service at Service@CSGcards.com or 888-CSG-4723.

Call (877) 618-3516 or Contact us with any questions that you may have! You can call our friendly Customer Service during our business hours of Monday through Saturday, from 8am to 8pm Central Time.

By phone: You can call our toll-free customer service center at 1(888) 506-8407. Customer Care Representatives are available 24 hours a day, 365 days a year to answer your questions and process your purchase.

Customers must setup their profile before using the website to deposit funds. 2 ways to setup a new account: By contacting Customer Service @ 877.618. 3516 or through this website by clicking here. A valid email address is required when setting up a customer profile to use on CSGPay.com.